Refund Policy

1. Refund Policy Overview

We offer refunds for purchases made on Scrapelight in accordance with this Refund Policy. Customers may request a refund within 21 days of the original transaction date. Refunds requested after this period will not be eligible. This policy does not affect your statutory consumer rights, including rights related to products that are faulty, not as described, or not fit for purpose.

2. Requesting a Refund

To request a refund, please contact our support team at info@scrapelight.com with the following details:

• Your account email address.
• Transaction ID or receipt number.
• A brief explanation of the reason for the refund request.

We aim to review and respond to all refund requests within 7-14 business days.

3. Processing of Refunds

When your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Questions

If you have any questions about our Refund Policy, please contact us at info@scrapelight.com.